Pre-sales Manager

The role of the e-Commerce Pre-sales Manager is to generate the lead for the e-commerce domain via different channels with specific targets. The Pre-sales Manager is responsible for planning and implementing e-commerce sales strategies and tactics and aligning business and technology development efforts to foster growth and customer satisfaction.

KEY RESPONSIBILITIES

• Lead generation activities via sales campaigns
• Planning of pre-sales strategies
• Implementing sales strategies
• Monitoring the performance of pre-sales
• Setting monthly & weekly pre-sales target
• Working closely with Sales to ensure successful closure of the sales process
• Maintaining customer relationships
• Scoping the client solution to enable accurate estimation of the effort
• Developing solutions and organizing, planning, creating delivering compelling proof of concept demonstrations
• Ability to understand and engage with both functional technical work-streams for pre-sales related activities
• Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm
• Responsible for end to end Proposal Collaboration i.e., Collaborating with Partners and pre-sales while Responding to Client Request for Information (RFIs) & Request for Proposals (RFPs)
• Support Marketing initiatives around creating white papers, Functional solution videos & campaigns on various social & industry platforms
• Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support
• Work Closely with the Clients, Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Excellent Presentation skills with the ability to convey the concept and the solution with at most clarity and eloquence

SKILLS / EXPERIENCE / REQUIREMENTS 

• A Bachelor’s or Master’s degree in a related field required
• 5 to 8 years of experience in pre-sales, sales and lead generation
• Strong Problem-solving and Analytical skills
• Excellent Presentation and Communication skills
• Self-starter with ability to define and refine strategy for effective results
• Detail-oriented with an ability to ask the right question
• Time bound with an ability to manage key stakeholders
• Ability to understand business problem and map it to offerings accurately
• Self driven with the ability to close assigned tasks
• Experience in E-commerce, Web CMS, Campaign solutions